Privacy Policy
Last updated: February 9, 2026
1. Introduction
This barbershop ("we," "our," or "us") operates a queue management system to enhance your experience at the establishment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our queue management service.
2. Information We Collect
We collect the following information when you join our queue:
- Your name (for queue identification only)
- Your phone number (for SMS notifications only)
- Service type preference
- Barber preference (optional)
We do not collect payment information, government identification, or any other personal data beyond what is strictly necessary for queue management.
3. How We Use Your Information
Your information is used exclusively for:
- Managing your position in the queue
- Sending SMS notifications about your queue status
- Improving our service through anonymized analytics
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information for advertising or promotional purposes.
4. Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS 1.3
- Phone numbers are encrypted at rest using AES-256 encryption
- Access to personal data is restricted to authorized personnel only
- We conduct regular security audits and vulnerability assessments
5. Data Retention
Queue entry data is retained for a maximum of 30 days for operational purposes and is then automatically deleted. Anonymized statistical data may be retained longer for service improvement purposes.
6. Your Rights
Under applicable privacy laws, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent at any time
To exercise any of these rights, please contact us during business hours at the barbershop location or via the contact information provided on our website.
7. Third-Party Services
We use third-party messaging providers for SMS notifications. These providers process your phone number solely for the purpose of delivering queue notifications. Their privacy practices are governed by their own privacy policies.
8. Children's Privacy
Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the service after any changes constitutes acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at the barbershop during business hours or through the contact information provided on our website.